Refund policy


We hope that you love your purchase from Mamas Hospital Bag and that it has brought some added luxury. However, if you would like to return an item, please contact us via email as to why you would like to return your item. 

You have 15 days after receiving your shipment to have it back to Mamas Hospital Bag. All returns MUST be in 100% new condition, unused, unopened packaging where applicable. Please ensure that the box is packaged safely, as we cannot accept damaged returns. Once we have received your return item, we will then either exchange it or refund your credit card for the charges. Please note, Mamas Hospital Bag is not responsible for the shipping charges, either on the initial delivery or return.